FAQ

Operational answers — not pitch decks

Topics cluster around enrollment logistics, mentoring intensity, tooling boundaries, and honest gaps.

Enrollment + logistics

Do you run classes entirely in English?

Core instruction is English-forward; Korean study halls and enrollment scripts help beginners triage vocabulary.

Can employers invoice multiple seats?

Yes — Squad Team and Atlas Business bundles include consolidated invoices with VAT numbers after procurement review.

How fast do mentors respond?

Queues post ETAs; most labs receive feedback in 48 hours except holidays listed on each syllabus.

What if I disagree with mentor critique?

Student Success schedules a moderated session so Academic Director staff can interpret rubrics without public debates.

Do you configure cloud warehouses?

No — warehouse blueprint courses stop at design artifacts. Engineers join critiques but provisioning stays with your internal platform team.

Will you export models into our ERP?

We deliver documentation packs; ERP integrations require your IT partners. We avoid implying turnkey deployments.

Is placement assistance included?

Horizon Career Switch Track includes coaching and panels but never promises offers — see track FAQ for candid wording.

What is explicitly not bundled?

Enterprise BI licenses, cloud billing, travel stipends, childcare, and bespoke data cleansing contracts remain outside tuition.

How do you handle recordings?

Replay windows appear on every enrollment PDF; Atlas cohorts may negotiate longer retention with mutual NDAs.